How much do the plans cost, and what monthly plans and data packs are available?
Plans start at ¥9.9/month for 60GB; monthly options also include ¥18/month for 250GB and ¥28/month for 500GB. Data packs cost ¥158/300GB, ¥358/1000GB, and ¥658/3000GB, and never expire. Monthly data resets on the activation date. Compare the price, data allowance, and billing terms before choosing.
How many devices can use one account at the same time?
Unlimited devices can be connected at the same time. Windows, macOS, iOS, Android, and Linux are supported. Usage across all devices counts toward your plan’s data allowance—unlimited devices does not mean unlimited data. Manage client apps and subscription links on your own devices, and keep your account credentials secure.
How many days do I have to request a refund, and how do I apply?
60-day, no-questions-asked refunds. Sign in to the user panel and submit a refund request through a support ticket, specifying the order and your request. You can check the payment details in your order history first. See the refund policy for eligibility and handling details; updates are provided through the ticket.
Which payment methods are supported?
Pay with Alipay, WeChat Pay, or USDT. Choose a plan in the user panel, review your order, and select a payment method. Follow the payment page instructions, then return to your order history to check the status. If the status has not updated, verify the original order and contact support by ticket to avoid paying twice.
When does monthly plan data reset, and how is a mid-cycle upgrade handled?
Monthly plan data resets each month on the activation date. The price difference for a mid-cycle upgrade is prorated into the remaining days. The activation date is not necessarily the first of the calendar month. Before upgrading, check the plan, data allowance, and remaining validity shown in the user panel, then review the corresponding order.
Do data packs expire, and does their allowance refresh every month?
Data packs remain valid until used and never expire. They draw down from the purchased allowance rather than refreshing monthly, so their remaining data follows different rules from a monthly plan. If your usage is irregular, compare data packs; if you use the service consistently each month, compare monthly plans.